Processing Time

All orders are processed within 2-3 business days. You will receive a notification email once your order has shipped. 

Please keep in mind that our items are handmade just for you, at the time we receive your order, so processing time might reflect that. 

Rush Orders

If you need a rush order, please send us an email (luna@northernmoonapothecary.com) or chat message via the website requesting this, depending on the circumstances we may be able to accommodate you. 

Shipping Rates & Delivery Times 

We offer the following shipping options through USPS:

• Ground Advantage Shipping (5–7 business days): calculated at checkout
• Priority Shipping (2–3 business days): calculated at checkout
• Priority Mail Express (1-2 business days): calculated at checkout

Free Shipping

We offer free standard shipping on all domestic orders over $75.

Damaged or Lost Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us at luna@northernmoonapothecary.com within 7 days of delivery with photos of the damage, and we will do our best to make it right.

Shipping Delays 

We are not responsible for shipping delays caused by carriers or circumstances outside our control. During peak seasons, please allow additional time for delivery.

Order Tracking 

Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.